$10 Off for New Buyers with Code 6YPYU5KC | US Free Shipping | Start from 1 Carton

Shipping & Delivery

Shipping & Delivery

All products on Petfairs US site are shipped directly from our US warehouses, ensuring fast and reliable delivery.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Once your order is shipped, a tracking number will be available in your account dashboard for real-time tracking.

Shipping & Delivery Time

  • Most orders are delivered within 1–5 business days.

  • We provide door-to-door delivery at no extra cost.

  • Delivery times may vary during holidays or due to unforeseen circumstances.

Shipping & Delivery Time

  • Most orders are delivered within 1–5 business days.

  • We provide door-to-door delivery at no extra cost.

  • Delivery times may vary during holidays or due to unforeseen circumstances.

Self-Pickup Option

  • You may choose to pick up your order from our US warehouses:

    • West Coast Warehouse: 14928 Washington Dr, Fontana, CA 92335

    • East Coast Warehouse: 64 Brunswick Ave, Edison, NJ 08817

  • Please confirm with customer service in advance which warehouse your items are available at, to avoid stock issues.

  • Note: Shipping fees will not be refunded if you choose self-pickup.

Packaging & Receiving

  • Products are shipped in standard protective packaging.

  • Upon receiving your order, please check that all items are in good condition.

  • If any damage or missing items occur, contact our customer service within 72 hours with your order number and photos.

For any questions about shipping or delivery, please visit our Orders & Tracking Page or contact service@petfairs.com.

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Wholesale Prices

$10 Off for New Buyers : 6YPYU5KC

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